‘Lil ugly dude’,Fast Food Giant Reduces Teen To Tears
Quenterus Brown Image: Pinterest
Quenterus Brown, 15, ordered his chicken nuggets at the Alabama Wendy’s on Monday (local time), but was left running into his mother’s arms after the cashier left the crude nickname instead of asking for his actual name, as is procedure.
“It hurt my feelings, it made me cry I was embarrassed and I felt bad,” Brown told wkrg.
His furious mother, Teneshia Bush took to Facebook with a copy of the receipt, slamming the fast food giant.
“My child was so embarrassed and upset he said the whole store was laughing at him including the manager,” she said.
“He went inside to place his order, instead of the cashier being courtesy (sic) and ask my son what’s his name to put on his ticket she took it upon herself to put on the bottom of his receipt Lil Ugly Dude.”
“My ghetto side was telling me to go back up there and let them have it. But I rather do it the right way.
After Ms Bush’s post received more than 2,000 shares, Wendy’s director of management Ed Sheffield was forced to issue a statement.
“Wendy’s has been a part of this community for many years, and we were certainly disappointed to learn that one of our employees treated a guest in such a rude manner,” he stated.
‘We take this seriously, and we no longer employ this individual. When we learned of the incident, we immediately contacted the guest. We apologized to the young man and his mother and look forward to welcoming them back to Wendy’s again.’ (au.news.yahoo.com)
LESSON TO LEARN:
When an employee is purposely disrespecting the customers at a business, that employee is negatively affecting how the public views that company and their values. Hopefully, this former employee (and all the other employees involved) has learned a lesson and will think twice before they choose to bully someone again.
What is Racism?
Definitions of racism
- The belief that human races have distinctive characteristics which determine their respective cultures, usually involving the idea that one’s own race is superior and has the right to rule or dominate others.
- Offensive or aggressive behaviour to members of another race stemming from such a belief.
- A policy or system of government based on it.
The Macquarie Concise Dictionary 1996
Racism may be direct or indirect, individual or institutional:
Direct racial discrimination happens when someone is treated less fairly than someone else in a similar situation, because of their race, colour, descent, or national or ethnic origin. For example, if a school will not hire a staff member just because of his or her race or ethnicity. Indirect racial discrimination can happen when a policy or rule treats everyone in the same way, but has an unfair effect on more people of a particular race, colour, descent, or national or ethnic origin than others. For example, a rule that says that students may not wear anything on their heads could result in discrimination against students whose religions require headwear.
Racist behaviour may include:
- Physical assault and harassment
- Verbal abuse, threats, derogatory language, ridicule, stereotyped comments
- Racist propaganda eg symbols, signs, graffiti
- Incitement of others to behave in a racist manner
- Refusal to cooperate with other people because of their colour, ethnicity, religion or language
- Institutional racism which often unintentionally disadvantages or marginalises less dominate ethnic and cultural groups eg biased policies, rules or curriculum.
Exploring the Psychological Motives of Racism